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Active listening skills

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Active listening skills Clear Skies Training

Listening skills

Good communication lies at the heart of positive relationships, and boosts performance and happiness at work. Active listening skills are the foundation of communicating well.

Real listening is about connecting with other people and understanding their needs. Essential for teamwork, active listening promotes richer employee engagement and collaboration. Good listening is also essential for understanding the needs of your clients, building trust and ensuring your message has the right impact.

In this hybrid world, it is also vital to ensure you have the right presence in online
meetings.

“Helped me get a whole new perspective on listening and my impact as a listener”

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Active listening skills workshop

When you listen well, you lay the foundation for whatever comes next – you might need to lead, advise, negotiate, coach or take action. You will do all of these things better once you have listened and understood.

This empowering, interactive 90-minute session covers practical and mindset techniques to enhance your active listening skills, including:

  • Active listening skills Clear Skies Training
    Focusing your attention on the other person and their needs
  • Active listening skills Clear Skies Training
    Identifying and eradicating bad habits (that are not really listening)
  • Active listening skills Clear Skies Training
    Listening to understand, observing the speaker’s words and body language
Active listening skills Clear Skies Training
Active listening skills Clear Skies Training
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  • Active listening skills Clear Skies Training
    Deepening your understanding, through questions and reflecting techniques
  • Active listening skills Clear Skies Training
    Simple “starter” phrases that build trust
  • Active listening skills Clear Skies Training
    Having the right presence and impact in online meetings
  • Active listening skills Clear Skies Training
    Tthe key secret to active listening

The session is highly interactive, with practice exercises throughout and a workbook with resources to take away.

Tailored to your team

I can deliver this practical, empowering event to hybrid teams of all sizes, at a time of your choosing. And I tailor the content to your organisation: I always have a conversation with you first to understand your working environment and what you want from the training.

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What attendees say

“The skills were presented in an innovative way and encouraged me to think about how my role as listener impacts others”

“So thought-provoking. Loved the interactive exercises”

“This session was fantastic. A real revelation”

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